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How 3333bey Handles Your Personal Information

This page explains exactly what data we collect when you use your account, make a deposit through bKash, Nagad, or Rocket, or contact our support team.

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3333bey How 3333bey Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about your account data, want to update your details, or need to request a copy of what we hold? Our support team handles privacy requests directly. Reach out through any of the channels below and describe your request clearly — include your registered phone number or email so we can locate your account without delay.

Live Chat Support Start a live chat from inside your account. For privacy requests, state your query clearly and include your registered contact details so we can verify and respond.
Email Request Send your data request or privacy concern to our support email. We aim to acknowledge all privacy-related emails and follow up with a resolution path.
Account Help Centre Log into your account and head to the Help section. From there you can submit a data access or correction request directly tied to your account record.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply encryption across your account session and any payment flow involving bKash, Nagad, or Rocket. Data retention, deletion rights and access requests are handled according to applicable law in your eligible region — if local law does not permit access to our platform, this policy does not create any entitlement to service.

Session and Login Security

Each login is verified through your registered phone number. Unusual device changes or login locations trigger an additional check before your account session opens.

Cookie and Tracking Scope

We use session cookies to keep your lobby state intact. These do not track you across external sites. You can clear or block cookies through your mobile browser settings at any time.

Data Retention and Deletion

Account records are kept for as long as your account is active and for any period required after closure by applicable compliance rules. You can request deletion of non-mandatory data via support.

Payment Data Handling

When you deposit or withdraw via bKash, Nagad, or Rocket, only the data needed to confirm that transaction is passed to the payment processor. We do not retain your wallet credentials.

Common Questions About Your Data and Rights

These are the questions we get most often about how we handle account data, payment records and your rights to access or change what we hold.

We collect your name, phone number, email and payment method details — such as the mobile wallet type you use, whether bKash, Nagad, or Rocket. Device and session data is also logged for account security.

We only share your data with payment processors like bKash or Nagad to complete a transaction you initiated. We do not sell your data or pass it to advertising networks under any circumstance.

Yes. Submit a data access request through live chat or the Help section of your account. Include your registered phone number or email so we can verify your identity before responding.

We retain your account data while it is active and for a period after closure as required by applicable compliance rules. Non-mandatory records can be deleted on request via our support team.

Payment processor details are used only to confirm and complete your specific deposit or withdrawal. We do not store your full wallet PIN or password, and transaction references are held only as long as required.

This policy covers all account holders in supported, eligible regions. Access to the platform depends on your local law — if local law does not permit access, this policy does not create any service entitlement.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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